Buyacandle.com - Terms Of Use

Buyacandle.com - Terms Of Use

Search:

Advanced Search
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site.

Buyacandle.com reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are (c) 1999-2012 Buyacandle.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Buyacandle.com or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Buyacandle.com is strictly prohibited.

Trademarks
All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to Buyacandle.com or other respective owners that have granted Buyacandle.com the right and or license to use such Marks.

Disclaimer
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUYACANDLE.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, BUYACANDLE.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Shipping
Buyacandle.com is not responsible for costs incurred due to errors made in shipping or billing addresses.  If a bill-to or ship-to address error is made by the customer, the customer shall be liable to pay to correct said error.  This means, but is not limited to, parcels that are returned to us because they were undeliverable shall incur the full shipping costs to be borne by the customer.  Please double check the address information you give with your order. Customer agrees to compensate Buyacandle.com for all shipping costs as a result of refused orders.

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Buyacandle.com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Returns and Exchanges
Making sure you are happy with your purchase is very important to us!  All returns must be made within 30 (THIRTY) days of receipt.  After 30 (THIRTY) Days the sale shall be final.  All returns must be assigned an RMA Number.  You can obtain an RMA number by emailing us or calling us.  We are not able to accept returns without an RMA number.  Any returns sent to us must be shipped back with adequate insurance to cover the entire contents of each parcel.  Normally carriers like UPS and FedEx will insure a parcel for up to $100 by default.  Often, Buyacandle.com will ship above $100 in a single parcel.  You must purchase additional insurance if you wish to be covered in the event of loss or damage for any parcels retuned to us. If you have any questions about returning candles please ask before you ship them back. By purchasing from our site you agree that all sales shall be final after 30 (THIRTY) days.  In addition, you agree that any returned candles must be returned undamaged and that you will only receive credit for undamaged candles returned to us within the 30 (THIRTY) day period.

Damage Claims
We take extreme precautions to ensure that orders are carefully packed and leave our warehouse in perfect condition. When you receive your order, please examine the merchandise immediately for any damage.  If you do have any item(s) that are damaged, please contact us right away so that we can file a claim with the carrier.  It is very important that you also save the box and all packaging material that the damaged item(s) were shipped in for inspection by the carrier.  Failure to do this could result in the carrier denying the claim.  You must contact us within 7 days of receipt of your order about any damaged item(s) in your shipment.

Viewing Colors On A Computer
By now you probably already know how important it is to us that you are happy with your purchase from Buyacandle.com.  There are some pretty important things we would like you to know about how the same color can look different on different computers.  In addition, we'd like to explain other issues as far as color is concerned.

Let's talk about the computer part first.  When you consider the many different monitors, video cards, and other system configurations, it is easy to understand how all the confusion starts.  At Buyacandle.com we've tried to take every precaution possible to insure that the color you are looking at is a true representation of what you will receive.  So please, keep this in mind when you place your order.  If you have any questions, please do not hesitate to contact us.

Next, let's talk about the simple human characteristics.  As you know, our candles are made by hand.  These candles are often made in batches to maintain the high quality that we insist on.  The thing to keep in mind here is that batches may vary very slightly from batch to batch.  If this small batch difference can not be tolerated, please contact us here so we can make proper arrangements for your order to be as you wish.

And finally, let's talk about beeswax.  Beeswax is a natural product that starts out as a dark golden yellow color.  It then often goes through a bleaching process to make it as close to white as possible before it is dyed a certain color.  The important thing to keep in mind is that since each batch varies by original color (due to climate or diet) there may be differences in shades of color.  Again, if this a concern, please contact us here, so we can make proper arrangements for your order to be as you wish.

That's it!  We can't stress it enough - we want you to be happy with your purchase!  So remember, if there is anything we can do, please do not hesitate to contact us.

Another great idea is to take advantage of our FREE COLOR MATCHING service!  Simply email or call us for more information.

Limitation on Liability
IN NO EVENT SHALL BUYACANDLE.COM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF BUYACANDLE.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Buyacandle.com is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Safety and Awareness Notification
You are hereby notified that candles must never be left burning unattended.   Unattended candles can cause serious personal and real property damage and even death.  Candles must always be utilized in a safe manner.  Protect heat sensitive surfaces by placing candles on an appropriate receptacle.  Avoid burning candles in drafts.  Always keep all candles away from children.  Always keep candles free of foreign objects such as matches and wick trimmings.  Do not place candles near combustible materials.  Never extinguish burning candles and/or ignited wax by blowing on flame or pouring on any liquid.  Smother flames only.  Never move burning candles.  Candles are not a toy.  Take notice of any instructions provided by manufacturer.

Our Address
http://www.Buyacandle.com


BACK TO MAIN CATEGORIES - ALL ABOUT US - CONTACT US
HOME - HELP - THE CANDLE BURNING GUIDE

(c) Buyacandle.com All rights reserved. Read our Terms of Use