Help (Order Problems) - Buyacandle.com

Help - Problems With Orders

While it is our total goal to make buying candles online as easy, and simple as possible, we realize that problems can occur. If you have any questions or problems, or have incorrectly placed an order. Please do not worry.

Simply click here and the first available customer service supervisor will contact you immediately.

Please include the following:

(1) Your full name.
(2) Your BILLING zip code.
(3) Your order number (if you have one & it is convenient).
(4) Phone number if you wish for us to call you directly.
(5) And... Of course... Your question!

That's all! We won't make you fill out a dozen forms, jump through hoops, or give you any long song and dance. We'll make you happy, quick and simple!